State Farm® Insurance Agent Nena Soto
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joaquin Caro
August 6, 2024
5
out of
5
rating by Joaquin Caro
"Thank you Esmie for your help in understanding the options and policies. I am now a new state farm member thanks to your service."
We responded:
"Hey Joaquin, thanks a lot for your awesome review! I'm so happy Esmie could help you understand your options and policies. Welcome to the State Farm family! If you need anything else, we're here for you. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Jamie Lindgren
August 6, 2024
5
out of
5
rating by Jamie Lindgren
"Great customer service!! A+ experience"
We responded:
"Thanks, Jamie, for the awesome review! I'm glad you had a great experience with our customer service. If you ever need anything else, we're here to help! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Walter Chan
July 31, 2024
5
out of
5
rating by Walter Chan
"Good service with best quote. Very knowledgeable and detail . Very friendly"
We responded:
"Hey Walter, thanks a bunch for the awesome review! I'm so glad you found our service friendly and knowledgeable, and that we could provide you with the best quote. If you ever need anything else, don't hesitate to reach out! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Gloria Castellanos
July 19, 2024
5
out of
5
rating by Gloria Castellanos
"I’ve been a customer with State Farm, specifically Nena Soto’s office, for over seven years now, and the experience has been outstanding from the start. Everyone I’ve interacted with has been incredibly helpful and attentive. They consistently reach out and follow up to remind me of important details, which is a huge help for someone like me who needs those reminders. Thanks to their exceptional service, I’ve expanded my coverage to include multiple policies with them. I highly recommend Nena Soto and her team for their professionalism and dedication. Recently a huge thanks to Esmie Hamel!"
We responded:
"Hi Gloria! Thank you so much for your wonderful review and for being with us for over seven years! We're so glad to hear that you've had an outstanding experience with our office. It's great to know that our reminders and follow-ups have been helpful for you. I'll make sure to pass along your thanks to Esmie Hamel! If you ever need anything else, we're here for you. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Michael Hernandez
July 19, 2024
5
out of
5
rating by Michael Hernandez
"Quick, concise and really knowledgeable."
We responded:
"Hi Michael, thank you for the fantastic review! I'm glad you found our service quick, concise, and knowledgeable! If you ever need further assistance, don't hesitate to reach out! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Connie Ornelas
July 18, 2024
5
out of
5
rating by Connie Ornelas
"I had a wonderful experience getting life term insurance with Esmie and State Farm. I picked State Farm because of its reputable history of service and commitment of offering top-notch guidance with term life insurance. Throughout the process, I felt guided, that my needs were understood, and I especially liked that the communication was phenomenal and the process was seamless. Thank you, Esmie, and State Farm for making the process easy and a positive one."
We responded:
"Hi Connie, thank you so much for your wonderful review! I'm glad to hear that you had such a positive experience with Esmie and our team while getting your term life insurance. It's fantastic that you felt guided and understood throughout the process, and that our communication met your expectations. We strive to make everything as seamless as possible for our clients. If you ever have any further questions or need assistance, please don't hesitate to reach out! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Cielo Constantino
July 18, 2024
5
out of
5
rating by Cielo Constantino
"Great service and support from staff. Especial thanks to Ceci Covarrubias and Esmi Hamel, they are the best!"
We responded:
"Hi Cielo, thank you so much for your wonderful review! I'm so happy to hear that you received great service and support from our staff. Ceci and Esmie are indeed fantastic, and I’m grateful to have them on our team! If you ever need further assistance, please don't hesitate to reach out. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Steven Moran
July 18, 2024
5
out of
5
rating by Steven Moran
"Great customer service. Great explanation of benefits and great prices. Nena and Edith were great and very helpful. Strongly recommend."
We responded:
"Hi Steven, Thank you so much for your fantastic review! I'm so happy to hear that you had a great experience with our customer service and found our explanations of benefits and prices helpful. Edith and our team are indeed wonderful, and I'm grateful to have them on our team. If you ever need any further assistance, please don't hesitate to reach out! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Cynthia Ortiz
July 18, 2024
5
out of
5
rating by Cynthia Ortiz
"Estoy muy contenta con state Farm, ayer tube una urgencia ya q se compro una carro y me contacted con Jessica y me ayudo, Gracias a Ella ya solucione eso con El dealer, Muy profecional Ella. Gracias Jessica por tu apoyo .."
We responded:
"¡Hola Cynthia! ¡Muchas gracias por compartir tu experiencia! Me alegra saber que Jessica pudo ayudarte con la urgencia de tu nuevo carro. Ella es realmente muy profesional y siempre está dispuesta a apoyar a nuestros clientes. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Gracias por confiar en nosotros! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Brenda Frias
July 16, 2024
5
out of
5
rating by Brenda Frias
"Great experience and outstanding customer service. Everyone is very helpful, knowledgeable and nice."
We responded:
"Thank you for your wonderful feedback, Brenda! We are thrilled to hear that you had a great experience with our outstanding customer service team. We are glad to know that everyone was helpful, knowledgeable, and nice. We appreciate your kind words and look forward to assisting you in the future. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Amanda Chavez
July 16, 2024
5
out of
5
rating by Amanda Chavez
"I love this office!! Esme was so patient and thorough in giving me the best price and amazing coverage. I was scared to move over but so glad I did. Thank you State Farm 🤩"
We responded:
"Thank you, Amanda! We're thrilled to hear you had a great experience with Esme finding the best price and coverage. We're glad you made the switch and are happy with State Farm! If you need anything in the future, we're here for you. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Andy Quezada
July 16, 2024
5
out of
5
rating by Andy Quezada
"Very helpful very clear with the whole process"
We responded:
"Thank you for your 5-star rating, Andy! I'm glad you found the process clear and helpful. We're here for you whenever you need assistance with your insurance needs. - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Jasmin Correa
July 12, 2024
5
out of
5
rating by Jasmin Correa
"Thank you, Edith. I appreciate how she took her time to explain in detail the policy I was obtaining. I appreciate it. Thank you for helping me get insured and finding a good deal on the policy."
We responded:
"Thank you, Jasmin! I'm glad Edith provided detailed explanations and helped you find a great deal on your policy. We're happy to have you insured and satisfied with our service. Feel free to reach out for any future insurance needs or questions! - Nena Soto - State Farm Insurance Agent, Whittier, CA"
Emerson Siliezar
May 3, 2024
5
out of
5
rating by Emerson Siliezar
"Excelente servicio de Edith, muy profesional"
We responded:
"¡Emerson, gracias por las cinco estrellas para Edith! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante. - Nena Soto - State Farm Insurance Agent"
Mariana Martinez
April 18, 2024
5
out of
5
rating by Mariana Martinez
"Edith was helpful and informative with an overcharge that I believe I was charged. Quick and easy communication helped me resolve the issue."
We responded:
"Thank you for your kind words! We're glad to hear that Edith provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help! - Nena Soto - State Farm Insurance Agent"
Alfred Cobian
April 14, 2024
5
out of
5
rating by Alfred Cobian
"Awesome service"
We responded:
"Alfred, thank you! We appreciate your trust in us to take care of your insurance policies."
cristina gutierrez
February 29, 2024
5
out of
5
rating by cristina gutierrez
"Team Soto has been my go-to for all our insurance; autos, home, and life insurance. Jessica is always only a call away and eager to help me with all of my questions and concerns. Im grateful to have such caring agents. Ask for Jessica! She is the best!"
We responded:
"Cristina, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding auto, home and life insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience! Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
Rachel Rutherford
February 25, 2024
5
out of
5
rating by Rachel Rutherford
"Nena & Esmie took GREAT care of me in a huge bind. My previous insurance wasn’t working out and I had days to sort it out. Not only did they beat out the competitors, but they provided excellent customer service. Hopefully I never have to use my insurance, but if I do I know they’ll make sure I get everything taken care of without any stress involved."
We responded:
"Rachel, thank you so much for sharing your wonderful experience with Esmie and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Juan Carlos Garcia
January 4, 2024
5
out of
5
rating by Juan Carlos Garcia
"Jessica Mendoza, has been providing great customer service, always has gone far and beyond to answer my questions about our Family life insurance and with out a beat I fully refer Jessica Mendoza to my family and friends to get Car insurance,Life Insurance and home owner insurance."
We responded:
"Juan, we are grateful for your kind words and thrilled to hear about your positive experience with Jessica. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Jessica exceeded your expectations."
Violeta Caballero
December 7, 2023
5
out of
5
rating by Violeta Caballero
"Excelente servicio al cliente y te ofrece muchas opciones"
We responded:
"De nuevo, muchas gracias Violeta por esta recomendacion! Se le agradece la confianza en mi agencia todos estos años! "
Eric B
September 29, 2023
5
out of
5
rating by Eric B
"Nena and her team are well educated on all parts of the insurance business. Their true focus is on how to secure you and your loved ones in the time of need. Highly recommend."
We responded:
"We love seeing reviews like this, Eric! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
charlie L.
September 27, 2023
5
out of
5
rating by charlie L.
"I’m very happy with the service I received from Edith. She’s Very professional and I like how she educated me on how the coverages work! Contact her! I’m sure we will have a long term business relationship."
We responded:
"Charlie, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Edith cares a lot about our customers."
Jesus Jimenez
September 21, 2023
5
out of
5
rating by Jesus Jimenez
"Edith Jimenez professional, and great customer service."
We responded:
"Jesus, thank you for acknowledging Edith's professionalism and excellent customer service. We appreciate your feedback and are here to assist you further."
Daniel Rodriguez
September 21, 2023
5
out of
5
rating by Daniel Rodriguez
"Recently spoke to Edith Jimenez regarding auto and life insurance. Edith was very knowledgeable and detailed, she provided me with information on coverages I never knew existed. She was able to tailor a quote with the exact coverages that worked for me and my budget. She was delightful to work with, I will make sure to recommend Edith to my friends and family."
We responded:
"Thank you, Daniel, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Edith, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Caren Camacho
September 18, 2023
5
out of
5
rating by Caren Camacho
"Edith was extremely helpful in explaining the coverages that were offered for my car. She was patient and well understanding. Great costumer service."
We responded:
"Thank you for the wonderful review, Caren! Edith is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."