State Farm® Insurance Agent Nena Soto
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anthony
September 29, 2025
5
out of
5
rating by Anthony
"Thank you for the amazing service! Edith was professional and patient with me and my families needs! I am now properly protected!"
We responded:
"Anthony, thank you for your wonderful feedback! I'm happy to hear that Edith provided professional and patient service for you and your family. It's great to know you're feeling properly protected. Let us know if there's anything else we can assist you with!"
Jonathan Cabrera
September 29, 2025
5
out of
5
rating by Jonathan Cabrera
"I had a great experience! Edith was very knowledgeable about auto and life insurance. I highly recommend!"
We responded:
"Thank you, Jonathan! I'm happy to hear about your positive experience with Edith. Her expertise in auto and life insurance is truly valuable to our team. We appreciate your recommendation! If you have any more questions or need assistance, feel free to reach out."
Beautiful Rosie
September 26, 2025
5
out of
5
rating by Beautiful Rosie
"I worked with Edith and she was amazing! Very professional friendly and helped calm my anxiety. She queried me the best price and helped me with a very smooth transition."
We responded:
"Beautiful Rosie, thank you for your wonderful review! I'm happy to hear that Edith provided you with such professional and friendly service. It's great to know she helped ease your anxiety and made the transition smooth. If you need anything else, feel free to reach out!"
Dave Orozco
September 23, 2025
5
out of
5
rating by Dave Orozco
"Very friendly and family oriented agent. They look out for whats in your best interest. Great place to get all your insurance needs taken care of. Also remember to ask for Jessica Mendoza. She has been helping my family and I for years!!!"
We responded:
"Thank you, Dave! I'm happy you felt our friendly and family-oriented approach. It's wonderful to know we could assist with your insurance needs. If there's anything else we can do for you, just let us know!"
Monica Lerma
September 8, 2025
5
out of
5
rating by Monica Lerma
"Jessica is amazing. She explained everything clearly, answered all of my questions and made sure I understood my options. Excellent service!"
We responded:
"Monica, thank you for your wonderful feedback! I'm happy to hear that Jessica provided clear explanations and answered all your questions. Our team is dedicated to offering excellent service, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
andrea ceballos
September 8, 2025
5
out of
5
rating by andrea ceballos
"⭐️⭐️⭐️⭐️⭐️ Exceptional Service & Genuine Care Working with Jessica Mendoza has been an absolute pleasure. She took the time to understand my specific needs and tailored options that actually made sense for my lifestyle and budget. What really sets Jessica apart is her responsiveness and honest advice and a clear breakdown of what I was signing up for. She even followed up after everything was finalized to make sure I felt confident and supported. If you’re looking for someone who’s knowledgeable, patient, and truly invested in your peace of mind, Jessica is the one to call. I can’t recommend her enough!"
We responded:
"Thank you, Andrea, for your wonderful feedback! I'm delighted to hear about your positive experience with Jessica. Her dedication to understanding your needs and providing clear, honest advice is something we truly value in our office. We're grateful for your recommendation and are always here to assist you with any future needs. Let us know if there's anything else we can do for you!"
Ramon Soto
September 8, 2025
5
out of
5
rating by Ramon Soto
"Seriously like a good neighbor Jessica is there !!! Total life saver thank you Jessica for helping with my recent auto claim."
We responded:
"Thank you for your feedback, Ramon! I'm glad Jessica was able to help you. Feel free to reach out with additional assistance if needed at any time!"
Mary Gutierrez
September 8, 2025
5
out of
5
rating by Mary Gutierrez
"Jessica Mendoza is all around amazing, always quick to respond, never leaves any of my questions unanswered, Jessica is spectacular"
We responded:
"Thank you, Mary! I'm so happy to hear about your positive experience with Jessica. She truly is dedicated to providing excellent service and ensuring all questions are addressed promptly. We appreciate your feedback and are here for any future needs you may have!"
Joseph Gutierrez
September 8, 2025
5
out of
5
rating by Joseph Gutierrez
"I’ve been with State Farm for 10+ years and honestly I don’t bother looking anywhere else because I know Jessica has us like a good neighbor would :p Thank you Jessica!!!!"
We responded:
"Thank you, Joseph! I'm so happy to hear that Jessica has been providing you with such reliable service for over a decade. We truly appreciate your loyalty and trust in us. If you ever need anything, just let us know!"
Mary Gutierrez
September 8, 2025
5
out of
5
rating by Mary Gutierrez
"Jessica Mendoza is AMAZING, always prompt responses, helps me with all my questions, never lets me feel I’m not heard, Jessica is just all around spectacular"
We responded:
"Mary, thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
Alan Felix Cortez
August 31, 2025
5
out of
5
rating by Alan Felix Cortez
"Recently, I had the pleasure of speaking with Esmie from State Farm, Nena Soto Agency. She made the insurance process exceptionally straightforward. She was friendly, knowledgeable, and always prepared to address my inquiries and concerns. I highly recommend her to anyone seeking an insurance agency that prioritizes customer satisfaction. So grateful for her patience and support! Thank you, Esmie!"
We responded:
"Thank you, Alan! I'm delighted to hear about your positive experience with Esmie. Her dedication to making the insurance process smooth and addressing all your questions is truly appreciated. We're grateful for your recommendation and are always here to support you with any insurance needs. Let us know if there's anything else we can assist you with!"
Clemente Pedregon
August 22, 2025
5
out of
5
rating by Clemente Pedregon
"Jesica is my agent and I’m very happy with the way she resolved my issues and solved my problems that I had with the insurance she’s very professional and cares about her clients. That’s why I’m happy with State Farm insurance"
We responded:
"Clemente, thank you for sharing your experience! I'm glad to hear that Jesica was able to assist you so effectively. Our team is dedicated to providing professional and caring service. If you ever need anything else, feel free to reach out!"
Tarek Awad
August 22, 2025
5
out of
5
rating by Tarek Awad
"Ten years with Jessica and the team at Nena Soto says it all. She treats me like family, always answers my questions, makes sure I’m properly covered, and looks for ways to save me money. Top-tier service every time. Clear advice, fast help, and great rates. Highly recommend!"
We responded:
"Thank you for your review, Tarek! I'm glad to hear that Jessica and the team have consistently provided you with top-tier service over the years. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
Javier Ruedas
August 22, 2025
5
out of
5
rating by Javier Ruedas
"5 Stars! Working with Nena Soto State Farm has been a great experience—especially thanks to Jessica! She’s been incredibly helpful, fixing the mistakes made by the after-hours team and getting everything corrected quickly and efficiently. Jessica made sure my policy was exactly what I needed, and to top it off, the rate was even better than expected. I’m very happy with my insurance now. Thank you again, Jessica, for your excellent service and support! Highly recommend this location in Uptown Whittier."
We responded:
"Thank you, Javier! I'm glad to hear that Jessica was able to assist you so effectively and that you're satisfied with your policy and rate. We appreciate your recommendation and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Miguel Velazquez
August 18, 2025
5
out of
5
rating by Miguel Velazquez
"I have had a great experience with this company, good customer service, thank you Cecilia"
We responded:
"Miguel, thank you for your review! I'm happy to hear about your great experience with our office. Cecilia is indeed a valuable part of our team. If you ever need anything else, feel free to reach out!"
rashad ervin
August 15, 2025
5
out of
5
rating by rashad ervin
"Edith Jimenez at State Farm is amazing! She’s knowledgeable, patient, and made everything easy to understand. Highly recommend her!""
We responded:
"Thank you, Rashad! I'm happy to hear that Edith provided such excellent service and made everything clear for you. We appreciate your recommendation! If you need anything else, feel free to reach out."
Gus Amezcua
August 15, 2025
5
out of
5
rating by Gus Amezcua
"Cecilia provided great customer service and important information in regards to the policy for my off road vehicle. She was prompt in replying and I am very satisfied with the policy and service. Thanks!"
We responded:
"Thank you, Gus! I'm happy to hear that Cecilia delivered excellent service and provided you with the information you needed for your policy. Your satisfaction is important to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Javier Gonzalez
August 15, 2025
5
out of
5
rating by Javier Gonzalez
"Cecilia was such a huge help! She listened to what I needed, quickly found the right person to assist me, and made sure I was connected without any hassle. She was so kind, professional, and made the process way easier than I expected. It’s rare to get service this smooth and friendly — she’s definitely an asset to State Farm!"
We responded:
"Thank you for your wonderful feedback, Javier! I'm delighted to hear that Cecilia provided you with such smooth and friendly service. She truly is a valuable part of our team. If you need anything else, feel free to reach out!"
Ariel Veliz
August 14, 2025
5
out of
5
rating by Ariel Veliz
"Very fast and good service Cecilia attended my call courtesy and super efficient"
We responded:
"Thank you for your review, Ariel! I'm happy to hear that Cecilia provided you with fast and efficient service. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Natalie Amezcua
August 14, 2025
5
out of
5
rating by Natalie Amezcua
"I recently filed a claim because my car was stolen. I went to my agent’s office for assistance with the paperwork, and Cecilia helped me. She was incredibly helpful and patient, making the entire process much easier for me. It’s refreshing to deal with a company that truly values its customers. I love State Farm!"
We responded:
"Thank you for your review, Natalie! I'm so happy to hear that Cecilia was able to assist you with your claim and make the process smoother. We truly value our customers and are committed to providing the best service possible. If you need anything else, feel free to reach out!"
Toni Estrella
August 11, 2025
5
out of
5
rating by Toni Estrella
"I’ve had a great experience with my insurance service, and I want to give a special shoutout to Maia and Esmie for their outstanding support. Both were incredibly helpful, knowledgeable, and genuinely cared about making sure I understood my coverage and got what I needed. Maia was patient and took the time to answer all of my questions clearly, making the entire process feel smooth and stress-free. Esmie followed up with such professionalism and kindness, making sure everything was finalized correctly and on time. It’s rare to find such responsive and attentive customer service these days, and both Maia and Esmie truly went above and beyond. Highly recommend!"
We responded:
"Thank you, Toni, for sharing your experience! I'm so happy to hear that Maia and Esmie provided you with such exceptional support. Their dedication to ensuring you felt informed and comfortable with your coverage is something we strive for every day. We appreciate your recommendation and are here for any future needs you might have!"
Lesly Rodriguez
August 10, 2025
5
out of
5
rating by Lesly Rodriguez
"Cecilia is amazing! I called in to set up car insurance and she made the whole process quick, simple, and easy. She was so friendly and patient, answered all my questions without rushing me, and made sure I got the exact coverage I needed. You can tell she genuinely cares about helping people, not just getting through calls. She even double-checked things to make sure I was getting the best rate possible. State Farm is lucky to have her she turned what I thought would be a stressful call into such a good experience."
We responded:
"Thank you, Lesly! I'm so happy to hear about your positive experience with Cecilia. Her dedication to making the process smooth and ensuring you received the best coverage is truly appreciated. We're grateful to have her on our team. If you need any further assistance, feel free to reach out!"
Jose Aguirre
August 8, 2025
5
out of
5
rating by Jose Aguirre
"I very help with Cecilia over phone she very informative competitive and thinking about switching over to State Farm"
We responded:
"Thank you, Jose! I'm happy to hear that Cecilia was able to provide you with helpful and informative service over the phone. We’re glad you’re considering switching to State Farm! If you have any questions or need further assistance, feel free to reach out."
Jackie L. (Jax)
August 8, 2025
5
out of
5
rating by Jackie L. (Jax)
"Esmie was great from the beginning to end! She was friendly and kind and very informative! She answered all of my questions and explained everything thoroughly I was so pleased to have come in contact with her! I wish every agent was as helpful and kind as her thank you Esmie!"
We responded:
"Thank you for your wonderful feedback, Jackie! I'm delighted to hear that Esmie provided such friendly and informative service. We’re grateful to have her on our team, and it’s fantastic to know she made your experience a positive one. If you have any more questions or need assistance in the future, feel free to reach out!"
Steve Healis
August 8, 2025
5
out of
5
rating by Steve Healis
"Esmie does a great job for me! Always try’s to same me money in these challenging times and goes to bat with corporate when issues arrive. I have been with State Farm for almost 50 years and have been treated well"
We responded:
"Thank you, Steve! I'm happy to hear that Esmie has been providing you with such dedicated service. It's wonderful to know that you feel well taken care of after nearly 50 years with us. If there's anything else we can assist you with, just let us know!"