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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Violeta Caballero

May 5, 2023

5  out of  5 rating by Violeta Caballero
"(Translated by Google) Excellent customer service and gives you many options (Original) Excelente servicio al cliente y te ofrece muchas opciones"
Profile photo of Clinton Wyatt

Clinton Wyatt

May 5, 2023

5  out of  5 rating by Clinton Wyatt
"Let me start my review by saying I am a Educator who was with another insurance company for many years and was convinced by my wife to give State Farm a chance. The agent (Esme Hamel) exceeded all expectations with her knowledge about the rates and the best way to cover my home,RV, and cars. She is always pleasant to talk too and get advice on the best options available for my Vehicles. I'm sure there are more agents at her office but for me she is the only one that I will talk too for my insurance. I just want to say thank you and please keep up the amazing work that you do. I hate dealing with insurance and you have made it an enjoyable experience !!!! if they had 8 stars I would give you three more :)"

Ella Carrillo

April 3, 2023

5  out of  5 rating by Ella Carrillo
"Nena and her team has always been helpful, knowledgeable and are available when I need them. We have all of our cars, homes, valuables and businesses insured by SF through Nena. They are quick and thorough. I recommend Nena so often and stand by every word. She is as good as they come!"

Vanessa Maxine Gutierrez

March 11, 2023

5  out of  5 rating by Vanessa Maxine Gutierrez
"We have always been very satisfied with Jessica Mendoza. When my step daughter (new driver) crashed her car, we called Jessica and she answered us. Thank you for being kind, patient and professional with our family. I highly recommend this office."

hannah hickman

March 2, 2023

5  out of  5 rating by hannah hickman
"The best costumer service! Talking with Jessica Mendoza she is patient, pleasant, and quick to answer or get the help I needed!"

Natalie Hickman

March 1, 2023

5  out of  5 rating by Natalie Hickman
"The level of personal care accompanied with professionalism is extremely appreciated. From my accidents to tow services throughout the years, this team has made me feel respected and valued -despite constantly needing their services. Calling tow services is incredibly easy. My calls to the office are always answered by a friendly and efficient person. Shout out to Jessica Mendoza for all of her help."

Jesse Jacobo

February 10, 2023

5  out of  5 rating by Jesse Jacobo
"Jessica Holguin was very informative answered all my questions Thank you."

Seth Sherwood

February 9, 2023

5  out of  5 rating by Seth Sherwood
"Nena Soto very professionally and expeditiously handled our request for a General Liability Certificate. Thank you Ms. Soto for your excellent customer service."

Alverto Calatrava

February 7, 2023

5  out of  5 rating by Alverto Calatrava
"Highly professional and family oriented customer service."

George Cousineau

January 17, 2023

5  out of  5 rating by George Cousineau
"Love the service here! Have been a client for 10+ years! Jessica has always happily helped me and my family for any need great or small. She has excellent customer service and makes you feel like you’re friends rather than clients. I highly recommend!! She texts too!!"

La Minerva Restaurante

December 9, 2022

5  out of  5 rating by La Minerva Restaurante
"(Translated by Google) Very good customer service, they always try to help you and get you the lowest price on auto life and business policies, I recommend them 100% (Original) Muy buen servicio al cliente siempre tratan de ayudarte y conseguirte el precio más bajo en las pólizas tanto de vida auto y negocio los recomiendo 100%"

Claudia Moreno

September 16, 2022

5  out of  5 rating by Claudia Moreno
"Jessica Holguín is amazing. She is professional and courteous. She has gone above and beyond to help me with any questions I have and explains everything in detail. She is always looking for the best way to help me out. My family and I have all gone to State Farm Insurance with Nena Soto because we feel comfortable and at ease that they have our best interest at hand and have proven it over and over. Thank you Jessica for being such an awesome agent ☺️"

Ingrid Castillo

August 19, 2022

5  out of  5 rating by Ingrid Castillo
"I was assisted by Jessica Holguin. I can truly say that Jessica explained everything in detail and in a way my husband and I understood. We are very happy making the change over to State Farm."

As if

May 19, 2022

5  out of  5 rating by As if
"Always prompt and very helpful when I need assistance."

Maira Padilla

April 22, 2022

5  out of  5 rating by Maira Padilla
"Marissa was very helpful, kind and efficient when assisting me with my insurance issues! Definitely recommend this location for you insurance needs."

Francisca Flores

April 16, 2022

5  out of  5 rating by Francisca Flores
"I had the opportunity to speak with agent Jessica Holguin over the phone, she was very helpful explaining my earned dividends and my policy. Was very patience and I felt comfortable with her service. Highly recommend this company."


April 15, 2022

5  out of  5 rating by AbzEliz21
"Jessica Holguín is helpful, friendly and bilingual which is a great plus!"

erica alfaro

April 15, 2022

5  out of  5 rating by erica alfaro
"Nena Soto and her husband are exceptional agents and their team are a reflection of their work ethic but I must say that their is one super star in the team in my opinion , Jessica Holguin……prompt and efficient in responding to questions and concerns and even better, has that genuine customer service character 👌🏼…..ask for her next time you call."

helen quiroz

April 15, 2022

4  out of  5 rating by helen quiroz
"Had the pleasure of working with Jessica Holguin on obtaining auto insurance for me and the family. Glad I made the switch and glad I got to meet Jessica."

Marisa Meza

April 15, 2022

5  out of  5 rating by Marisa Meza
"Nena is an amazing agent, she goes out of her way to help her clients!! Her staff is so knowledgeable and their service is top notch."

Star Raindrop

October 8, 2021

5  out of  5 rating by Star Raindrop
"Very grateful for the staff here, theyre always happy to help me with any questions or concerns. And this is probably the nicest office ive ever been in !"

Raymond Rey

October 8, 2021

5  out of  5 rating by Raymond Rey
"Very friendly staff, location is clean and in such a great area ! They always offer great service and always answer any questions i may have. Not to mention the great value on my auto insurance."

Defenders Sports Network

December 2, 2020

5  out of  5 rating by Defenders Sports Network
"Our business has shopped around for insurance services but made a great decision to become a client of Nena Soto State Farm. Nena and her team also earned out business for our home and auto, saving us money and time."

Tatiana Castaneda

November 20, 2020

5  out of  5 rating by Tatiana Castaneda
"Love Nena and her team!! I feel so blessed to have such a support system that is able to fulfill my every need! Thank you for your professionalism!"

Cristina Guerrero

November 20, 2020

5  out of  5 rating by Cristina Guerrero
"Nena and her team are amazing!! They are really patient and helpful. Highly recommended."